Gray Dog Originals

how to order & other FAQs

Visa/MC/Personal Checks through secure Paypal website

Wholesale orders will be invoiced
Sales tax applies to orders shipped to Virginia State addresses only
All orders are confirmed before beginning the work

Phone:	315.481.6380
E-mail:	michelle@graydogoriginals.com
Mail:	Gray Dog Originals 129 Glenmore Lane Keswick, VA 22947

All orders will be shipped USPS Priority Mail (2-3 days). Rates are as follows:

Order size S/H

$9.99 and under $5.00

$10.00-$49.99 $6.00

$50.00-$99.99 $7.00

$100.00-$199.99 $8.00

$200 and over $10.00

All of our products are custom made to order for each client....all sales final. Non-personalized items can be exchanged towards another item.

We are pleased to offer custom color choices for all of our patterns! When placing your order, please select "custom" on the drop-down menu for the item. At the last step of PayPal's checkout process, there will be a box titled, "special instructions/comments." Please insert your custom color choices in this box. Select from the links below. Your order will be confirmed before beginning the work.

Are you trying to match our products to your existing decor? Send us a paint sample or fabric swatch and we can discuss your options. We are happy to assist in any way possible.

4-6 weeks for most orders. Please contact us for rush orders....We will do our best to accommodate. Rush fee will apply.

About pottery imperfections: Because these are hand painted, there may be some slight imperfections in the pottery or glaze. These imperfections simply validate that it is a true hand painted item and should not be considered a flaw or defect.